WORKING WITH MUSEUM VISITORS


Prepared by National Museum of Australia Library
April 2008

This bibliography was developed as a study guide for National Museum of Australia Hosts. It represents only a small selection of the material available on the subject, and concentrates on the resources available in the NMA Library.

This bibliography is necessarily a work in progress, and it is hoped that readers will advise the National Museum of Australia Library of omissions or deficiencies. All such communications should be addressed to National Museum of Australia library.

Adams, R and American Association of Museums. Technical Information Service, Museum Visitor Services Manual, (Washington, D.C.: American Association of Museums, Technical Information Service, 2001), 114 p.[NMA 069.1 MUS]

Alexander, EP, M Alexander and American Association for State and Local History, Museums in Motion : An Introduction to the History and Functions of Museums, (Lanham, Md. ; Plymouth: AltaMira Press, 2008), 352 p.[NMA 069 ALE]

Bennett, T and A Council, The Reluctant Museum Visitor : A Study of Non-Goers to History Museums and Art Galleries, (Redfern, NSW: Australia Council, 1994), 124 p.[NMA 069.072 REL]

Black, G, The Engaging Museum : Developing Museums for Visitor Involvement, (London ; New York: Routledge, 2005), 308 p.[NMA 069.1 BLA]

Cunningham, MK, The Interpreter's Training Manual for Museums, (Washington, DC: American Association of Museums, 2004), 181 p. <http://www.loc.gov/catdir/toc/ecip0419/2004014829.html>[NMA 069.15 CUN]

Falk, JH and LD Dierking, The Museum Experience, (Washington, D.C.: Whalesback Books, 1992),205 p.[NMA 069.15 FAL]

Fowler, D, 'Getting to Know You : How a Knowledge of Visitor Behaviour, and Learning Theory, should Influence Exhibit and Program Design in Museums', 2000), 65 pp.[NMA THESIS 069.072 FOW]

Goodacre, EJ and G Baldwin, Living the Past : Reconstruction, Recreation, Re-Enactment and Education at Museums and Historical Sites, (London: Middlesex University Press, 2002), 224 p.[NMA NMA 907 GOO]

Gurian, EH, Civilizing the Museum : The Collected Writings of Elaine Heumann Gurian, (London ; New York: Routledge, 2006), 217 p.[NMA 069 GUR]

Hooper - Greenhill, Eilean, Museums and their Visitors, (London ; New York: Routledge, 1994), 206 p.[NMA 069.15 HOO]

Knell , Simon J., SER Watson and S Macleod, Museum Revolutions : How Museums Change and are Changed, (London: Routledge, 2007), 385 p.[NMA 069 MUS]

Lang, C, J Reeve and V Woollard, The Responsive Museum : Working with Audiences in the Twenty-First Century, (Aldershot, Hants., England: Ashgate, 2006), 276 p.[NMA 069.15 RES]
      Contents: Influences on museum practice / John Reeve and Vicky Woollard -- The impact of government policy / Caroline Lang, John Reeve and Vicky Woollard -- The public access debate / Caroline Lang -- Prioritising audience groups / John Reeve -- Networks and partnerships : building capacity for sustainable audience development / Ian Blackwell and Sarah Scaife ; response, Nico Halbertsma -- Dancing around the collections : developing individuals and audiences / Eithne Nightingale ; response, Izzy Mohammed -- Museums and the Web / Caroline Dunmore ; response, Roy Hawkey -- Understanding museum evaluation / Kate Pontin ; response, Susan Potter -- Where does the museum end? / Mike Tooby, response, Alec Coles -- The funding challenge Phyllida Shaw ; response, Antonia Byatt -- Learning, leadership and applied research / Nick Winterbotham ; response, Janet Vitmayer -- Audience advocates in museums / John Reeve ; response, Jane Samuels -- Whose space? : creating the environments for learning / Rick Rogers ; response, Christopher Bagot -- An unsettled profession / Vicky Woollard ; response, Caitlin Griffiths -- Where do we go from here? / Caroline Lang , John Reeve and Vicky Woollard.

Marstine, J, New Museum Theory and Practice : An Introduction, (Malden, MA: Blackwell, 2006), 332 p.[NMA 069.5 MAR]
      "New Museum Theory and Practice is an original collection of essays with a unique focus: the contested politics and ideologies of museum practice. This lively introduction, comprised of essays authored by curators, archivists, scholars, teachers, and conservators from around the world - including the Tate, the Smithsonian, and the Experience Music Project - and from all levels of museum studies, examines the incendiary issues currently raging in the field. Complete with editorial introductions, questions for students, and a comprehensive bibliography, the volume surveys the concerns of the museum in language accessible to undergraduate and graduate students of art history, studio art, and museum studies."

McIntyre, D and others, 'Museums and Social Inclusion', Museums Australia v.12 (4), May 2004, pp.12-20.[NMA 069.0994 MUS]

Migliorino, P and others, Open Up ! : Guidelines for Cultural Diversity Visitor Studies, (Redfern, N.S.W.: Australia Council : Powerhouse Museum, 1996), 80 p.[NMA 069.10994 OPE]

Packer, J, 'Learning for Fun: The Unique Contribution of Educational Leisure Experiences', Curator v.49 (3), July 2006, pp.329-344.[NMA S 069 CUR]
      What do visitors want or expect from an educational leisure activity to a museum, zoo, aquarium or other such experience? Is it to learn something or to experience learning? This papers uses the term "learning for fun" to refer to the phenomenon in which visitors engage in a learning experience because they value and enjoy the the process of learning itself.